The first batch of students from Ant Training Academy graduated, creating the industry's first batch of mining machine maintenance personnel

Recently, the first session of the second-level course of Ant Training Academy founded by Bitmain was successfully completed, and a brilliant report card was handed in: 9 out of 15 students successfully passed the assessment and obtained the two-star mining machine maintenance engineer certificate. This certificate not only provides students with professional skills certification, but also establishes the authoritative certification standard for global mining maintenance qualifications. The smooth implementation of the first training course marks that Bitmain has successfully opened up a standardized and large-scale path to export mining machine maintenance talents to the industry.

The emergence of professional mining machine maintenance training is an important milestone in the development of the mining industry. For a long time, mining machine maintenance was limited to simple parts assembly, and the professionalism of maintenance teaching did not keep up with the expansion of digital mining. The establishment of Ant Training Academy just filled this gap. Previous reports showed that since the opening of the registration channel, Ant Training Academy has attracted many applicants, and the course schedule has been scheduled until the end of the year. Faced with the training demand that exceeds supply, Ant Training Academy announced that it will use a new training room from August 28 to shorten the queuing period and greatly improve the training efficiency.

Cultivate new forces in mining machinery maintenance and set new standards for mining after-sales service

The successful establishment of Ant Training Academy is due to Bitmain's years of technology inheritance and experience accumulation. It is understood that as early as the establishment of the company in 2013, Bitmain started to carry out mining machine maintenance training business. From the initial internal training to the "key customer maintenance training" launched in 2017, it has held nearly 30 training sessions at home and abroad and exported more than 600 maintenance personnel. The establishment of Ant Training Academy has also more effectively promoted the standardized development of Bitmain's after-sales service system and led the construction of the industry ecosystem.

After the first session, Ant Training Academy received unanimous praise from students and industry insiders. A student who obtained a two-star mining machine maintenance engineer certificate told reporters, "The courses and teaching materials are very professional, the content focuses on practical operation, and basically covers the main models on the market. After two weeks of study, I have a deeper understanding of power supply maintenance technology and circuit analysis." In the satisfaction feedback of this training, the professionalism of the course was also recognized by most students. The relevant person in charge of Ant Training Academy said that in terms of course setting, the academy pays more attention to the repair of major mining machine models and the practice of basic skills such as power supply and welding, and strives to enhance the students' technical practical ability and industry competitiveness.

The comprehensive upgrade of Bitmain's after-sales service system is also conducive to targeted solutions to the current industry pain points. At this stage, the shortage of mining machine maintenance personnel around the world has greatly increased the time and logistics costs of mining machine maintenance, and indirectly caused a sharp drop in mining revenue. "There are too many machines in the mine, and the existing maintenance personnel can't repair them after a failure, and the maintenance points are all lined up." A trainee told reporters. It can be seen that the demand for training of mining machine maintenance and professional mining operation and maintenance personnel is becoming more and more urgent, and Ant Training Academy is the best option to "solve urgent problems". At the industry level, Bitmain also provides strong support for mining machine operation and maintenance, promoting the industry to gradually establish a benign supply and demand chain from point to surface.

The Global Digital Mining Summit opened in October, and the upgrade of after-sales service system attracted attention

Looking at the current mining industry, the professionalism of Bitmain's after-sales service system is second to none. The official website of Antminer shows that Bitmain can currently provide users with integrated online and offline after-sales services such as after-sales consultation, technical support, after-sales support, product support, and maintenance point support. Among them, the technical support part alone covers segmented service methods such as new machine deployment, batch exception handling, on-site maintenance, and maintenance training courses. It can be seen that Bitmain's after-sales service layout has covered the entire industrial chain of mining machines and is committed to creating a closed loop of mining shared ecology.

The establishment of Ant Training Academy has also triggered more expectations from the industry for the upgrade of Bitmain's after-sales service system. According to relevant sources, at the 2019 Global Digital Mining Summit to be held in October, the person in charge of Bitmain's after-sales service will analyze the strategic thinking and new measures for the upgrade of the after-sales service system one by one on site. At that time, the most concerned issues in the industry will be revealed one by one.

As the opening day of the summit approaches, more highlights are released one after another, attracting the attention of many practitioners. It is reported that this summit will invite more than 1,000 guests from the digital mining, blockchain industry, digital finance industry, and traditional finance industry to share the latest industry information and insights through this industry event. As a platform that brings together the world's top digital mining capital, cutting-edge vision and innovative opportunities, global participants can use this opportunity to meet future partners, seize investment opportunities, share industry resources, and work together to draw a blueprint for the mining industry.