Digital RMB Suzhou answer sheet: Multiple rounds of verification before testing, actual use is better than electronic payment

Source: 21st Century Business Herald

Author: Bian Wanli

Original title: "Digital RMB Suzhou Answer Sheet: Multiple rounds of verification before testing, how is it different from the Shenzhen pilot?"

If the Shenzhen internal test allowed the people to see the true face of the digital RMB and have an initial impression of this new thing, then the Suzhou test more fully demonstrated the characteristics of the digital RMB that are superior to electronic payments.

On the one hand, based on the QR code payment in Shenzhen, Suzhou's digital RMB supports e-commerce online payment for the first time; on the other hand, some citizens in Suzhou who have won the lottery can experience dual offline payment, that is, completing the transaction without the Internet connection between the two parties. This means that the digital RMB not only covers the transaction methods of QR code payment and online e-commerce payment in electronic payment, but also breaks through the problem that electronic payment is limited by network conditions.

First access to e-commerce online payment: Sub-wallet is sent immediately, which is convenient and safe

The total amount of digital RMB consumption red envelopes in Suzhou on Double 12 is 20 million yuan, with a single amount of 200 yuan and a total of 100,000 red envelopes. The red envelopes are valid from 20:00 on December 11 to 24:00 on December 27, and more than 10,000 merchants support their use. Compared with Shenzhen, the total amount of digital RMB consumption red envelopes, the number of winners, the validity period, and the number of supported merchants in Suzhou have all expanded.

It is worth noting that this digital RMB red envelope pilot was connected to the e-commerce platform consumption scene for the first time - JD Mall. Among them, JD Digits, as one of the first technology companies to cooperate with the People's Bank of China and the Digital Research Institute to carry out the "Digital RMB Pilot", has formed a payment service system including risk control, security strategy, payment technology, etc., and efficiently connected operating institutions and consumption scenes in a short period of time, becoming the first technology company to cooperate with the six major banks of Industrial and Commercial Bank of China, Agricultural Bank of China, Bank of China, Construction Bank of China, Bank of Communications, and Postal Savings Bank of China and access the digital RMB e-commerce platform consumption pilot scene.

JD.com supports Suzhou residents to use digital RMB to pay when purchasing self-operated hot-selling products, becoming the first online e-commerce scenario to access digital RMB in the pilot. The reporter found that as long as the winning users correspond to the bank interface in the digital RMB wallet APP and open the JD APP sub-wallet after verification, they can use digital RMB to make online payments after purchasing JD.com's self-operated products.

Data shows that from 20:00 on December 11 to 20:00 on December 12, nearly 20,000 orders were paid in digital RMB on JD.com, of which the largest single online payment amount exceeded 10,000 yuan. The first digital RMB consumption on an e-commerce platform in China was born at 20:00:02 on the 11th. A post-90s consumer from Suzhou placed an order on JD.com and paid with digital RMB. The payment process took only 0.5 seconds.

Supporting online payments is an important step forward for the digital RMB, but the amount of information contained in this event does not stop there.

The reporter saw in the digital RMB wallet APP of the winning user that by swiping left and right, you can see the interface of the six major state-owned banks (ICBC, ABC, CCB, CBRC ...

At present, one way of online payment is to push sub-wallets. Taking JD.com as an example, users can open a sub-wallet under the corresponding bank wallet. If you choose JD.com, you can use the digital RMB wallet to make online payments when you open the JD.com APP. It is pushed and sent.

In the view of Lu Yunhan, the digital RMB project manager of JD Digital, sub-wallets have three advantages: convenience, security, and protection of personal privacy. On the one hand, the payment amount of the sub-wallet can be adjusted in the digital RMB APP, and the sub-wallet can also be closed, which strengthens the access and method for users to manage their wallets in real time. On the other hand, the sub-wallet push method cannot obtain personal sensitive information for APPs like JD, which can ensure that the user's privacy will not be leaked.

Small-scale dual offline payment: No network is required for payment and collection, and the transaction is completed by just touching

It is worth mentioning that this test will also select some customers who participate in the digital RMB consumption red envelope lottery to participate in the offline wallet experience activity.

The so-called "dual offline payment" means that even when both the payee and the payer are without Internet access, transactions can still be completed. This will greatly enrich transaction scenarios and reduce transaction restrictions on electronic payments. It is also the biggest difference and comparative advantage with current electronic payment methods such as Alipay and WeChat Pay.

Guo Yanhao, deputy director of Suzhou Xiangcheng District Local Financial Supervision and Administration Bureau, told reporters, "Previously, all pilot banks have been intensively developing and testing the dual offline payment function. This time, some merchants suitable for dual offline application scenarios were selected for the Suzhou red envelope activity, mainly concentrated in Suzhou Xiangcheng District, supporting both C2C and C2B modes. After multiple rounds of testing, the overall effect is very good."

When the reporter visited a shopping mall in Suzhou, he met two citizens who had obtained the qualification for the digital RMB dual offline payment test. "I saw the advertising sign and then downloaded the 'Su Zhoudao APP'. There was a place to sign up, so I signed up," said citizen Mr. Wu.

"After winning the lottery, I thought about it and decided to buy something for my family. Later, I chose to buy a hot water bottle for my family and a piece of clothing for my daughter," said Mr. Wu. "It feels like I am spending my own change. The experience feels good and very convenient. I will still choose to use digital RMB in the future."

Another citizen, Ms. Lu, said, "I saw the push notification of the event on Xiangcheng's official account today, and I happened to go in to sign up. When I signed up, there was an option to participate in the offline wallet experience. I checked it, and then I received a text message notifying me that I had successfully participated in the experience. I came here today to experience it and bought some snacks."

Regarding the user experience, Ms. Lu also said, "It's very convenient. I think offline payment is still very good. Sometimes we encounter some bad or unstable signals, and this can completely solve the problem that we can't pay."

To learn more, the reporter invited Ms. Lu and store manager Ma to demonstrate dual offline payment. Before payment, both Ms. Lu and Mr. Ma switched their phones to airplane mode. Afterwards, Manager Ma opened the digital RMB wallet app, slid down to receive payment, selected "touch and pay", and set the amount. Ms. Lu opened the Huawei mobile wallet app, clicked on the digital RMB icon on the page, and the payment was completed after the back of the phone touched the back of Manager Ma's phone. At the same time, the page would prompt the payment information. The whole process was very quick and convenient.

In terms of security, Mr. Wu and Ms. Lu said that although they did not know much about the digital RMB, they were not very worried about its security because it was launched by the country and they were safe to use it.

From the perspective of merchants, the appeal of digital RMB lies not only in the dual offline payment, but more importantly, there is no handling fee for "cash withdrawal" and the withdrawal is real-time. "Digital RMB is very convenient. You can use a mobile phone. The withdrawal is real-time and there is no handling fee. Sometimes the network in the basement of the mall is not good, and you don't have to worry about the collection problem," said Ma, the store manager.

Guo Yanhao said that the first test of the dual offline function was in Suzhou. This time, it was not fully rolled out in too many areas, but a small number of merchants that are more suitable for dual offline application scenarios were selected for deployment. Prior to this, Suzhou also went through multiple rounds of testing, and the results were quite good for both C2C and C2B.

Pre-test preparation: technical exploration, merchant deployment, simulation testing

The 200 yuan red envelopes and new payment methods that fell from the sky not only brought surprises to the citizens, but also gave them a wonderful experience of using digital RMB wallets before most people. Behind all this, not only is there the strong promotion of the local government, but also the technical and service support of banks, JD Digits, Huawei and other companies.

As the main base for Suzhou's digital RMB pilot, Xiangcheng District Financial Bureau assumed more functions in the early stage. Guo Yanhao introduced that this includes participating in the construction of the lottery system and data circulation, mobilizing merchants to deploy equipment, organizing bank spot checks, and conducting real environment verification tests and other support work. To ensure the highlights of this event, Xiangcheng District fully connected with JD.com, Huawei and other companies to implement the three characteristic scenarios of JD.com online payment, cash on delivery in Xiangcheng District, and offline "dual offline" payment.

"We also organized staff to conduct random inspections and patrol inspections of merchants to ensure citizens' payment experience at relevant merchants and contribute to the steady progress of the event," said Guo Yanhao. In addition, organizing registration and offline publicity is also an important task. According to statistics, the number of applicants in Xiangcheng District accounts for about 20% of the total number of applicants in Suzhou City. Among the participating cities, districts and counties, Xiangcheng District has the greatest enthusiasm, the highest degree of enthusiasm, and the widest participation.

Citizens follow the voluntary principle in their choice of merchants. According to Guo Yanhao, in order to allow ordinary people to have a more comprehensive consumption experience, Suzhou City has arranged merchants around the major aspects of citizens' lives, including "food, clothing, housing and transportation", with a focus on covering major business districts throughout the city, including large department stores, supermarkets, restaurant chains, hotels, etc. At the same time, JD.com was introduced as a special scenario for online payment.

In terms of the selection of merchants, according to Guo Yanhao, it is mainly based on the principle of voluntariness. At the same time, in order to allow the people to have more consumption experience, different categories of merchants will be selected, such as food, catering, accommodation, life and entertainment, etc., and this time the online payment is mainly in the JD scenario.

In addition, JD.com became the first online e-commerce scenario to be connected. JD Digits also connected with banks to access JD's offline payment scenarios, such as JD Five Star Appliances, JD Home, JD Convenience Stores and other physical stores; at the same time, JD Digits developed a special cash on delivery scenario and transformed the dedicated mobile phone required for cashiering in JD Logistics' cash on delivery delivery scenario. Couriers can use the mobile phone to scan the code to receive payment when delivering goods to the door. This scenario has also become the first scenario in the logistics field to access the digital RMB payment service.

It is understood that in the digital RMB pilot, JD Digits provided technology + services + scenarios. Lu Yunhan, digital RMB project manager of JD Digits, introduced that JD Digits reached a strategic cooperation with the Digital Research Institute of the Central Bank in September and conducted some technical explorations. When connecting merchants to digital RMB payments, the goal is to ensure user experience and reduce user learning costs for merchants on the B side, so that they can better communicate and interact with users.

Peng Fei, the person in charge of JD Digits' digital RMB project, said, "On the technical level, JD Digits has been deeply engaged in the payment field for a long time. After years of testing of JD 618 and Double Eleven payment peaks, it can provide safe and stable payment technology support in a short period of time; on the service level, JD Digits helps merchants to transform and upgrade cash registers, providing a digital RMB payment experience consistent with existing payment methods, helping merchants greatly reduce user education costs. On the scenario level, JD's number of active purchasing users has exceeded 440 million, and the logistics network for large and small items has achieved 100% coverage of mainland administrative regions. The rich online and offline consumption scenarios and user service capabilities will provide support for the construction of the digital RMB wallet ecosystem."

Guo Yanhao said that around the digital RMB pilot, the local government needs to make more explorations and support based on its actual situation. It is hoped that the digital RMB pilot will be used as an opportunity to attract the upstream, midstream and downstream industrial chains of the digital RMB, including the research and development, issuance, operation, circulation and application of the digital RMB, to promote the development of Xiangcheng's digital economy and digital financial industry. Xiangcheng District has been rated as a "provincial digital financial industry cluster" and plans to create a "national digital financial industry cluster" in the next step.

(Author: Bian Wanli Editor: Zhou Pengfeng)